ABOUT US
Careers
Guest Relations & CRM Manager
About The Honeywell Foundation
The Honeywell Foundation, DBA Honeywell Arts & Entertainment, is dedicated to the enhancement of artistic, social, cultural, and recreational opportunities for all. We are a nonprofit arts organization located in Wabash, Indiana. Founded in 1941 by industrialist Mark C. Honeywell, the Foundation reaches hundreds of thousands of guests each year through a variety of arts offerings including live concerts, visual art programs, family festivals, and recreational events. Offerings take place online and at six venues: the Honeywell Center, Honeywell House, Eagles Theatre, Charley Creek Gardens, Dr. James Ford Historic Home, and the 13-24 Drive In.
Our Culture
Every team member plays an important role in our mission. We are a strengths-based organization that recognizes the need for individual development and clarity in purpose. We highly value teamwork and are seeking a high-potential, energetic, fun, “can-do” multi-tasker with a passion for serving others to join our team. Our core values of Teamwork, Innovation, Excellence, Service, and Stewardship guide everything we do at the Honeywell Foundation.
Core Competencies
Join Our Team as the Guest Relations & CRM Manager!
Are you passionate about creating unforgettable guest experiences and driving sales through exceptional service and strategic insights? Honeywell Arts & Entertainment is looking for a dynamic, detail-oriented leader to manage our Box Office operations and CRM strategy across all our vibrant venues!
As our Guest Relations & CRM Manager, you’ll lead a team to deliver world-class customer service, optimize ticket sales, and leverage data to engage our guests and grow our audience. From overseeing ticketing processes to developing guest satisfaction programs, you'll be at the heart of our efforts to make every visitor feel like a VIP. If you’re ready to bring your expertise in customer service, sales, and CRM management to a creative, fun, and energetic environment, we want to hear from you!
What You’ll Do:
Lead the daily operations and sales for the Box Office at our marquee venues.
Manage and optimize the CRM system to boost engagement and revenue.
Develop innovative customer service training and satisfaction programs.
Drive ticket sales through strategic marketing initiatives and data-driven insights.
Collaborate with our dynamic team to elevate guest experiences and maximize sales!
What You Bring:
A passion for delivering outstanding guest experiences.
Experience in CRM management, sales reporting, or ticketing operations.
Strong leadership skills and a knack for strategic thinking.
A love for the arts, entertainment, and making people smile!
Why Join Us?
At Honeywell Arts & Entertainment, we’re more than just a team—we’re a community dedicated to arts, education, and entertainment for all. Join us and be a part of something that changes lives, inspires creativity, and makes Wabash a cultural destination!
Ready to make your mark? Apply now and help us take our guest relations to the next level!
The Honeywell Foundation is an Equal Opportunity Employer. For more information, please click the following links:
Know Your Rights: Workplace Discrimination is Illegal (in English)
Know Your Rights: Workplace Discrimination is Illegal (in Spanish)
Right to Work Poster (English)
Right to Work Poster (Spanish)
If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to hr@honeywellarts.org. Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO issues will be responded to from this e-mail address.
A resume and cover letter can be uploaded when applying online.